Privacy & Trust
Last updated: June 2026
This page is maintained by Good Drive Travel & Tour (Koh Samui) to answer common questions about how we handle your information when you contact us, book a rental, or browse this website. It is editable project content, not an independent certification.
Who we are
Good Drive Travel & Tour is a local rental and tour business based in Koh Samui, Thailand. We offer motorbike rentals, car rentals, and guided tour bookings. Contact: gooddrivetravel@gmail.com.
What information we collect
- Contact details you provide when making an inquiry or booking (name, phone, email, messaging-app handle).
- Booking details such as dates, vehicle/tour selection, pickup location, and notes you send us.
- Basic technical data your browser sends when visiting the site (e.g. IP address, device type) used to keep the site running and secure.
We do not knowingly collect data from children, and we do not sell personal information.
How we use it
- To respond to inquiries and arrange rentals or tours.
- To send booking confirmations and operational updates.
- To improve the website and our services.
Who can see admin content
The photo album feature on the Motorbike, Car, and Tour pages is publicly visible to all visitors. Only the site administrator can create, edit, or delete albums and photos. Administrator access is granted manually by the business owner; visitors cannot self-promote to admin.
Third-party services we use
- Lovable Cloud (Supabase): hosts the website backend, database, and image storage for photo albums.
- Tawk.to: powers the live-chat widget so we can answer questions in real time.
- WhatsApp / Messenger / Line / Email: messaging channels we use to confirm bookings.
Each of these providers has its own privacy policy. Information you send through them is processed under their terms.
Data retention
We keep booking and inquiry records only as long as needed to provide our service, answer follow-up questions, and meet legal or accounting obligations. You may ask us to delete your records at any time by emailing us.
Security practices
- Customer-facing pages are served over HTTPS.
- The album database uses row-level security so only the administrator can write to it.
- The album photo storage bucket is private; images are served through short-lived signed URLs.
- Admin accounts use email-and-password authentication managed by Lovable Cloud.
No online service can guarantee absolute security. If you believe you have found a security issue, please email us so we can investigate.
Your choices
- You can ask us what personal information we have about you.
- You can ask us to correct or delete it.
- You can decline optional communications at any time.
For any of the above, contact gooddrivetravel@gmail.com.
Updates to this page
We may update this page from time to time as our services or providers change. The "Last updated" date at the top reflects the most recent change.